Terms & Conditions

Terms and Conditions for The Nouvou Luxury Handbag Resale Platform Last Updated: December 16, 2023

Please read the following Terms and Conditions carefully before using "The Nouvou" website.

By accessing or using our platform, you agree to comply with and be bound by these terms. If you do not agree to these terms, please refrain from using our services.

  1. No Refund/Return Policy:

The Nouvou operates with a strict no-refund and no-return policy. Due to the fast and exclusive nature of our luxury goods, all sales are considered final. We encourage users to thoroughly review product details, including images and descriptions, before completing a transaction.

  1. Authenticity Guarantee:

Every luxury handbag available on “The Nouvou” undergoes a rigorous authenticity verification process. We ensure that all items featured on our platform are genuine and of the highest quality.

  1. Purchases:

By making a purchase on "The Nouvou" platform, you agree to abide by our no refund and no return policy. Once a purchase is made, it is considered final.

  1. Quality Assurance:

We are committed to delivering luxury items that meet the highest standards of quality. Our no refund and no return policy reflects our confidence in the authenticity and condition of the luxury goods we curate.

  1. Account Responsibility:

Users are responsible for maintaining the security and confidentiality of their account information. Any activities that occur under your account are your responsibility.

  1. Communications:

By using “The Nouvou” platform, you consent to receive communications from us, including promotional emails. You can opt out of these communications at any time.

  1. Intellectual Property:

All content on The Nouvou website, including images, text, and logos, is the intellectual property of "The Nouvou." Users are not permitted to use, reproduce, or distribute any content without prior written consent.

  1. Third-Party Links:

The Nouvou may include links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

  1. Modification of Terms:

The Nouvou reserves the right to modify these Terms and Conditions at any time. Users will be notified of significant changes. Continued use of our platform constitutes acceptance of the modified terms.

  1. Governing Law:

These Terms and Conditions are governed by and construed in accordance with the laws of California.

  1. Contact Us:

If you have any questions or concerns regarding these Terms and Conditions, please contact us.

By using “The Nouvou” platform, you acknowledge and agree to abide by these Terms and Conditions.