Return & Refund

Refund/Return Policy for “The Nouvou” Luxury Handbag Resale Platform Last Updated: December 16, 2023

At “The Nouvou” we are committed to providing our customers with the highest quality luxury goods. Due to the unique and fast-paced nature of our offerings, we operate with a strict no-refund and no-return policy. Please review the details of our policy below:

  1. Authenticity Guarantee:

All items available on The Nouvou undergo a rigorous authenticity verification process. We take pride in ensuring that every luxury handbag featured on our platform is genuine and of the highest quality. This process is in place to offer you the utmost confidence in your purchase. We also use Entrupy on all of our goods to guarantee Authenticity.

  1. No Refunds:

As a result of the exclusivity and swift turnover of our luxury goods, we do not offer refunds on any purchases made through our platform. We encourage customers to thoroughly review product details, including images and descriptions, before completing a transaction.

  1. No Returns:

Similarly, we do not accept returns. Once a purchase is made, it is considered final. This policy is in place to maintain the integrity of our offerings and to ensure that each customer receives a product in the same pristine condition as advertised.

  1. Quality Assurance:

We are committed to delivering luxury items that meet the highest standards of quality. Our no refund and no return policy is a reflection of our confidence in the authenticity and condition of the luxury goods we curate.

  1. Contact Us:

If you have any questions or concerns about our no refund and no return policy, please do not hesitate to contact us at [your contact information]. Our customer service team is here to assist you.

By making a purchase on “The Nouvou” platform, you acknowledge and agree to abide by our no refund and no return policy.