Privacy Policy

Last Updated: December 16, 2023
At "The Nouvou," we prioritize the privacy and security of our users. This Privacy Policy outlines the information we collect, how we use it, and the choices you have regarding your personal data.

  1. Information We Collect:
  • Personal Information: When you register on our platform, we collect personal details such as your name, email address, and contact information.
  • Transaction Data: We collect information related to your transactions, including purchase history, payment details, and shipping information.
  • Device and Usage Information: We gather data about the device you use to access our platform, including IP address, browser type, and usage patterns.
  • Communication Data: If you contact us, we may retain records of your communication for customer service and support purposes.
  1. How We Use Your Information:
  • Order Processing: We use your personal information to process and fulfill your orders, including shipping and payment processing.
  • Account Management: To manage your account, provide customer support, and communicate with you about your account and transactions.
  • Personalization: To personalize your experience, including product recommendations, based on your preferences and purchase history.
  • Security: To enhance the security of our platform, detect and prevent fraud, and ensure the integrity of our services.
  • Communication: To send you updates, promotional offers, and newsletters. You can opt out of these communications at any time.
  1. Information Sharing:

We do not sell or rent your personal information to third parties. We may share your data with trusted partners and service providers who assist us in delivering our services.

  1. Your Choices:
  • **Account Information: You can update your account information at any time by logging into your account.
  • Communication Preferences: You can opt out of promotional communications by following the unsubscribe instructions in the emails we send.
  • Cookies: Most web browsers automatically accept cookies. You can modify your browser settings to decline cookies, but this may affect your experience on our platform.
  1. Security:

We employ industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

  1. Children's Privacy:

Our services are not directed at individuals under the age of 18. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete it. 

  1. Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy. We will notify you of any changes by posting the new policy on our website. 

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

By using “The Nouvou” platform, you agree to the terms outlined in this Privacy Policy